Cancellation policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your subscription, we offer a 30-day money-back guarantee on all orders. Here's how it works:
Subscription Cancellation:
-You may cancel your subscription at any time before the next billing cycle without penalty.
-Cancellations must be submitted through your account settings on our website or by contacting our customer support team at seosouqdubai@gmail.com
-Once canceled, your subscription will not renew, and no further charges will be applied.
30-Day Money-Back Guarantee:
-If you're not satisfied with your product, you can request a full refund within 30 days of receiving your first order.
-To qualify for a refund, simply contact our customer support team at seosouqdubai@gmail.com with your order details, and we will assist you in processing the return and refund.
-Please note that the refund applies to the product cost, and shipping fees are non-refundable.
Return Requirements:
-The item must be in original condition.
-Unworn/unused with all original tags attached.
-Original packaging included.
-Valid proof of purchase required.
-Items must not be soiled, altered, or washed.
How to Request a Refund:
-Contact customer support at seosouqdubai@gmail.com within 30 days of receiving your order.
-Provide your order number and reason for the refund request.
-Follow the instructions provided by our team for returning the product (if applicable).
Exclusions:
-Refunds are available only for the first order within the 30-day period.
-Items purchased in bulk or on sale may not be eligible for a refund (please refer to our specific promotions or discounts for details).
Your satisfaction is our priority, and we’re here to help if you have any questions about the process.